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  3. Does the survey pop up automatically or does the visitor have to click on a button to see it?
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  4. Does the survey pop up automatically or does the visitor have to click on a button to see it?

Does the survey pop up automatically or does the visitor have to click on a button to see it?

The survey is devised by default to pop up automatically without any user having to click on a button. There are lot many targeting / triggering rules that can be specified in the dashboard itself like time spent browsing in a session, time spent on a particular page, browsing pattern (visitors intending to exit your website) etc. Details on the targeting rules is mentioned here – http://help.webengage.com/targeting/how-to-setup-targeting-rules/. If you wish to pop a survey on click of a button or link, that too is possible using our JavaScript API. A sample is documented here – http://docs.webengage.com/api/js-api-v-4.0.html#open-a-survey-on-click-of-a-button

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